Certificate in Hotel & Restaurant Management Online Course
100% Online Study
1-on-1 Tutor Support
Any Device, Any Time
Self Paced Study
What you will do in this Hotel and Restaurant Management Course:
- Understand the range of hotels in operation and their management policies.
- Understand management structures and the way in which the workplace is organised.
- Organise a team of professional staff together to ensure quality delivery of these services requires a tremendous amount of skill and organisation.
- Discuss the importance of maintaining an overall system of control within a hotel.
- Develop knowledge of the complexities and management issues relating to front desk operations.
- Develop knowledge of equipment and understanding of linen available.
- Implement facilities management systems.
- Manage an activities service.
- Describe a range of food services offered in the hotel industry.
- Planning and implementing beneficial sales and marketing strategies.
- Understanding the fundamentals of kitchen management for restaurants.
- Knowing how to execute efficient food service practices in a restaurant.
- Effectively managing beverage related aspects of a restaurant
- Applying human resource management policy and procedures.
- Understanding the importance of contracts and agreements.
- Comprehending basic accounting practices.
PART I: HOTEL MANAGEMENT
There are 9 Lessons in this course:
1. The Fundamentals of Hotel Management
2. Hotel Organisational Structure
3. Hotel Facilities Management
4. Hotel Information and Financial Management
5. Hotel Human Resources
6. Front Office Management
7. Housekeeping and General Area Cleaning
8. Food and Beverage Management
9. Retail Management
PART II: RESTAURANT MANAGEMENT
1. Restaurant Location
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- Demographics
- Traffic
- Visibility and accessibility
- Size and affordability
- Due diligence
- Competitors and success factors
2. Restaurant Fit-out
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- Legal requirements
- Process management
- Layout and equipment
- Restaurant décor
- Budgeting
3. Menu Management
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- Purpose
- Types
- Design elements
- Pricing
- Content
- Reviews
4. Sales and Marketing
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- Target markets
- Marketing plans
- Sales forecasts
5. Food Service Management
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- Food service process
- Food service styles
- The essentials of main service styles
- The advantages of main service styles
- The disadvantages of main service styles
- Budget considerations for main service styles
- Additional services
- Customer service
- Customer sales
6. Kitchen Management
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- Inventory systems
- Standard recipes
- Preparation sheets
- Kitchen employees
- Food production systems and methods
- Food safety
- Measurements
- Portions
7. Beverage Management
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- Legal considerations
- Characteristics of spirits
- Characteristics of wine
- Cocktails
- Bar service
- Inventory levels
- Beverage calculations
8. Human Resource Management
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- The recruitment process
- Employee inductions
- The training cycle
- Performance appraisals
- Exit interviews
- Rosters and allocations
9. Restaurant Contracts
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- Elements of a contract
- Essential clauses
- Other laws
10. Accounting Principles
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- Accounting terminology
- Financial statements
- Accounting methods
- Inventory valuation methods
Enrol Now
Select your payment plan below. Complete checkout and we will then process your enrolment.Course Info
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Course Details
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Flexibility You Need
We understand what you need. We offer flexible payment terms, flexible study options while giving you the structure to succeed.
1-on-1 Support
Our tutors are the best, handpicked not only for their expertise but for their passion to share and help others learn and grow.
Easy Study Schedule
Our courses are self paced. You set your own study schedule to fit around your life. Study from home on any device, at anytime!
F.A.Q's
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Can I Study from Home?
Yes! Our courses are designed specifically for that. You can study our courses from nearly anywhere in Australia or even globally. You will need an internet connection and a connected device. -
Help! I'm Not A Digital Native!
Don't Panic! It's ok, many of our students left school a long time ago, and many others are still new to online learning. We will help you each step along the way from enrolment, course access, completing your first module, getting your feedback and contacting your support tutor. We understand that it might not feel familiar to you, but we're here to help. -
Can I take a Study Break?
Study with us is self-paced so that should generally be fine. But if you’ll be taking a few months off, it is best to contact Student Services so we can put your account on hold. We allow a one-time course suspension (free of charge) of up to 6 months, depending on the student’s course end date. -
Are there Start Dates?
We accept enrolments all year round, thus our motto “Anytime, Anywhere”. Students can start their course upon enrolment or put it off at a later date. However, please do note that the courses have set end dates. If you’re starting at a later date, please let us know. -
Can I have a Payment Plan?
Yes, please scroll down to the bottom of the page for all of our payment options. - Is the Course Self Paced?Yes this course is self paced. Work at your speed through the material. We have found students do best when submitting only one assignment at a time and waiting for feedback before submitting the next. We allow 24 months duration within which you may finish the course within your own timeframe.
Weekly Payment Plan
Custom Plan-
Affordable
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Pay over 12 Months
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Pick your own start date
Pay Upfront & Save
Save and pay upfront using your Credit Card or PayPal-
Best value
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Single payment
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Pay by Credit Card or PayPal
Monthly Payment
Enjoy flexible payments via Credit Card or Paypal-
Flexible payment plan
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4 easy payments
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Interest free
Our Promise To You
There are a lot of options for online learning, and we’re glad that you’ve decided to look into Careerline. We want to be your go-to learning spot, so we’ll make you these promises:
You’re never just a number. You’re a student with goals and challenges and we want to help you in any way we can.
Your goals matter. Whether you’re just starting a new hobby or trying to transform your career, your goal is important and it’s worth your time and our devoted attention.
When you reach out, we respond. You’re wondering right now, “Will they take my money and disappear?” When you join, you are part of the family. Need something? Just contact us and we’ll get right back to you. Have questions, concerns, or feedback about your learning? We love talking about learning, and we love talking to our customers, so we can’t wait for you to get in touch.
7 Day Refund if you are not satisfied. If you are not satisfied with our service or content we will happily refund your money. Terms & Conditions do apply.
Our Courses
First and foremost our courses are 100% online courses BUT they are still very practical! You will learn many practical skills, do some research, field trips and much more.
All learning is best done by doing, so our online courses are designed to give you the foundation knowledge you need and to get you out there and doing whatever it is that you love.
This sets our students up for success.
- 100% Online
- Practical
- Certificate issued on completion
- 1-on-1 tutor support
- Flexible payment options
- Self paced study
Getting where you want to go with your studies and/or career, involves much more than just reading or watching a video. Knowing how to learn, how to research and find out new information, how to judge if the source of information is any good and how to find out what is happening in your industry and creating a network are vitally important! Our courses will help you do all that.
We have mini self assessment tests so that you can be the judge of how well you understand the material and then a set task where you will undertake some form of practical exercise. But best of all is the one-on-one expert tutor feedback you get with each task you submit.
Online study can by difficult but our tutors are there to help you every step of the way.
First and foremost our courses are 100% online courses BUT they are still very practical! You will learn many practical skills, do some research, field trips and much more.
All learning is best done by doing, so our online courses are designed to give you the foundation knowledge you need and to get you out there and doing whatever it is that you love.
This sets our students up for success.
- 100% Online
- Practical
- Certificate issued on completion
- 1-on-1 tutor support
- Flexible payment options
- Self paced study
Getting where you want to go with your studies and/or career, involves much more than just reading or watching a video. Knowing how to learn, how to research and find out new information, how to judge if the source of information is any good and how to find out what is happening in your industry and creating a network are vitally important! Our courses will help you do all that.
We have mini self assessment tests so that you can be the judge of how well you understand the material and then a set task where you will undertake some form of practical exercise. But best of all is the one-on-one expert tutor feedback you get with each task you submit.
Online study can by difficult but our tutors are there to help you every step of the way.
